Need help choosing an electric bike, scooter, or trike—or support with an existing order? Use the form below. StreetRides US is your first point of contact before and after delivery.

Order and warranty support

StreetRides US is the seller and your first point of contact. Orders ship from the applicable manufacturer or distributor warehouse in the United States. For warranty claims, StreetRides coordinates the process and the manufacturer decides eligibility and coverage under the applicable product warranty.

  • Email (shared support inbox): info@streetrides.ca
  • Phone (shared support line): +1-778-234-0231
  • Mailing address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States

Our email inbox and phone line are currently shared with StreetRides Canada. U.S. orders, pricing, shipping, returns, and warranty terms are handled under StreetRides US policies.

Before returning a product, review our returns and refunds policy and shipping policy, then contact us for written return instructions.

Send us a message

Tell us what you need help with. For an existing order, include your order number in the message. Phone is optional.

We use the details you provide to respond to your request. See our Privacy Policy.